Sales
Built for brokerages with 2 to 20 people
Respond Faster, Miss Fewer Callbacks, Keep Every Lane Moving.
LanePilot gives owners, sales reps, and dispatchers one clear place to manage quotes, follow-ups, and carrier coordination, so teams respond 43% faster and every customer gets the same reliable experience.
- Quote requests routed and assigned in seconds
- Follow-ups surfaced before they slip
- Carrier touches logged without extra admin work
Friday board
07:42 AMHot inbound
Chicago to Harrisburg
Dispatch
Carrier hold expiring
Reminder fired before the noon cutoffOwner
Team queue clean
0 overdue callbacks across 14 active loadsfaster average response time after rollout
of customer follow-ups handled on the same day
saved each rep per week by working from one queue
“We stopped losing track of the ‘I’ll call you back in ten’ moments. LanePilot gave us one rhythm for the whole office.”
Believable proof
Measured on Live Brokerage Workflows, Not Theory.
Teams using LanePilot saw faster quote responses, fewer missed callbacks, and a tighter handoff between sales and dispatch within the first 30 days.
How it works
Simple Enough for a Small Team, Structured Enough to Stop the Chaos.
Capture the Work
Quote requests, callbacks, customer asks, and carrier updates land in one shared queue instead of text threads, sticky notes, and memory.
Prioritize What Needs Attention
LanePilot flags hot quotes, aging follow-ups, and carrier touchpoints so the next move is obvious for sales and dispatch.
Keep the Customer Experience Consistent
Every lane gets the same follow-through standards, even when the owner is selling, dispatch is swamped, or the office is running lean.
Why teams switch
The Page Your Team Needs When the Phone Is Ringing & Everything Is Moving.
Owners Get Visibility Without Chasing Updates
See open quotes, overdue follow-ups, and handoff bottlenecks before they hit revenue.
Sales Reps Know Exactly Who to Call Back Next
No more scanning inboxes for the last promise made to a shipper or prospect.
Dispatchers Keep Carrier Coordination Attached to the Load
Rate confirmations, check calls, and exceptions stay connected to the actual job.
New Hires Follow the Same Playbook on Day One
Consistent workflows reduce the “it depends who answered the phone” problem.
Operational outcomes
What a Tighter Process Feels Like in the Office.
Quotes Move Faster
Fewer “just checking back” emails because replies stop sitting in personal inboxes.
Follow-Ups Actually Happen
Reminders trigger off real work, not a rep remembering at the end of the day.
Customers Get a Steadier Experience
Shippers hear the same level of responsiveness whether they call sales or dispatch.
See LanePilot in action
Book a Demo & See How a Small Brokerage Can Clean Up Response Time in One Week.
We’ll walk through a realistic quote-to-dispatch workflow and show where teams usually win back time first.
What You’ll Get in the Demo
- A 20-minute walkthrough based on a small brokerage workflow
- Examples of faster callbacks and cleaner carrier handoffs
- A rollout outline for a 2 to 20 person team